Welcome to Scopic’s Cloud Management Services introduction page
This page provides a comprehensive overview of Scopic’s Cloud Management Services, helping you determine if this is the right solution for your infrastructure and operational needs.
What are Cloud Management Services?
Cloud Management Services aim to fully manage, optimize, and support your cloud infrastructure—freeing your team from operational complexity so you can focus on building great software.
We manage environments hosted on cloud platforms like AWS, Google Cloud, or Azure and ensure your infrastructure is designed for scalability, maintained for performance, and secured for compliance. You don’t need to worry about hiring DevOps experts, setting up cloud configurations, or troubleshooting infrastructure issues—we handle it all under one roof.
Cloud Management Services include:
- Infrastructure Setup & Migration: We design and set up your environments based on your application’s requirements, then migrate your workloads to those environments efficiently and securely.
- Monitoring Setup & Alerts: Once the environment is ready, we implement continuous monitoring based on our Monitoring Policy and configure real-time notification triggers for key metrics and availability.
You’ll get alerts when issues arise, and we will act accordingly based on severity: - For disaster-level incidents, whether automatically detected or client-reported, our team will take action within 4 hours, including off-hours.
- All other issues will be addressed during standard business hours.
- Backup Configuration & Recovery: Your environment will be configured with automated backups following our Backup & Restore Policy. In the event of data loss or system failure, we can restore to the latest stable state with minimal downtime.
- Yearly Account Checkups: Once a year, we perform a comprehensive health check of your environment. During this checkup, we review configurations, assess performance, and apply any recommended optimizations or security updates.
- Security & Compliance: We implement robust cloud security practices, including IAM policies, encrypted data handling, secure access management, and proactive auditing to align with your compliance requirements.
- Cloud Optimization: Through performance and usage monitoring, we help reduce waste, optimize resource allocation, and ensure cost-effective infrastructure operation.
- Issue Handling via Support Portal: All website or deployment issues must be reported through our Support Portal. Once received, your request is triaged and assigned to the most suitable expert from our team. We ensure timely resolution and transparent communication throughout the process.
- Ongoing Maintenance & Updates: From patching and configuration changes to scaling adjustments, our team provides continuous operational support to keep your environment healthy and responsive.
Application Suitability
Scopic’s Cloud Management Services are best suited for:
- Mid to large-scale web or mobile applications with cloud-native architecture
- SaaS products with high uptime, performance, and security requirements
- Internal enterprise tools and customer-facing platforms that demand stability and governance
- Projects needing custom cloud infrastructure and proactive operational support
If your application demands more than flat-rate hosting—Cloud Management Services are the strategic path forward.
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