How can I change my Credit Card details?
If you need to change your billing credit card, please log in to the Portal and click on the edit button next to the card details that has to be updated. On the credit details page next, you can update your card details.
I have a problem/question. How do I request support?
If you are experiencing any issues with our Non-PM support system or if you have any questions regarding it, please contact us now on the Support Portal or reach to our support team at: firstname.lastname@example.org .
How do I report an issue/ticket?
Issuing a ticket is quite simple. Initially you need to go to at: https://help.scopicsoftware.com/portal/en/home On the right corner on the bottom of the page you will find the "submit a ticket" button. This button will then send you ...
How can I download my invoices?
If you need to check or download your invoices, please log in to the Portal and click on “Invoices”, in the left menu. You will see a list of your invoices. You can click on the one you would like to see or download. When you open the desired ...
Can I cancel my subscription?
You can cancel your subscription to any of Scopic’s services and support at any time. To cancel it, log in to the Customer Portal and go to the Subscriptions tab. From the subscription list, click on the subscription that you would like to cancel. In ...